Inspire Brands, Roswell, GA

• •Lead web development across 5 major restaurant brands: Sonic, Dunkin', Jimmy John's, Arby's, and Buffalo Wild Wings supporting $12B+ in combined annual sales
• •Direct full-stack development teams building React, Next.js, React Native, and Java/Spring Boot applications including Voice AI integration, geo-fencing mobile ordering, and Digital Menu Board platforms
• •Serve as Subject Matter Expert (SME) for Cloudflare content delivery and edge computing solutions across all e-commerce applications
• •Architected platform migration strategy leveraging Cloudflare Workers for edge compute and implemented real-time performance monitoring for improved site reliability
• •Manage automated testing initiatives to improve code quality and system stability across development lifecycle

Inspire Brands, Roswell, GA

• •Established enterprise-wide SRE program including SLAs, monitoring protocols, incident response procedures, and on-call rotation
• •Led cross-functional teams in resolving critical e-commerce platform defects, implementing runbooks and automation to reduce Mean Time To Resolution (MTTR)
• •Maintained 99.99%+ availability across all e-commerce properties during peak traffic periods including holidays and promotional events

Inspire Brands, Roswell, GA

• •Managed teams across Big Data Engineering, Cloud Operations, MuleSoft Integration, E-commerce Network Operations Center (NOC), and Site Reliability Engineering functions
• •Designed technical architecture for Arby's e-commerce platform launch, integrating with POS systems across 3,500+ restaurant locations
• •Led Buffalo Wild Wings e-commerce platform migration to modern cloud architecture, improving performance, scalability, and mobile conversion rates
• •Mentored engineers and architects in cloud technologies, DevOps practices, and architectural design patterns, fostering culture of innovation and technical excellence

Inspire Brands, Roswell, GA

• •Managed incident response and problem resolution processes for enterprise technology systems
• •Coordinated cross-functional teams during critical incidents to minimize business impact

Jimmy John's Franchise, Champaign, IL

• •Supervised 16 engineers across Network Infrastructure, Systems Engineering, and Technical Support teams supporting franchise operations
• •Led development of key business transformation projects including POS system upgrades, network security implementations, and disaster recovery planning
• •Ensured high system availability while managing technology budgets and implementing security protocols to achieve PCI-DSS compliance
• •Defined and tracked operational KPIs including ticket resolution times, system uptime, and customer satisfaction metrics, consistently exceeding performance targets

Jimmy John's Franchise, Champaign, IL

• •Designed and maintained enterprise infrastructure supporting franchise restaurant operations
• •Implemented system monitoring, automation, and performance optimization initiatives